support agent
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Latest activity by support agent-
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Policies and Procedures
Customer Resolution see Web Site: www.afca.org.au If you believe your complaint has not been resolved you may want to refer the matter to an external dispute resolution service. Thorn Group is a me...
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Dispute the outcome of your complaint
If our internal disputes handling process does not resolve your complaint within forty five (45) days, or it has not been resolved to your satisfaction, you have a right to take your complaint to a...
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Warranty periods
Enjoy your products with the peace of mind of ongoing support. That is, if your product is ever damaged or becomes defective for any reason outside of your control, simply give us a call and we’ll ...
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support agent created an article,
What brands can I choose from?
At Radio Rentals, we carry a great range of the latest products across all categories. Choose from leading brands such as Acer, Apple, Beko, BH Fitness, CHiQ, Dyson, Hisense, JBL, Kelvinator, LG, S...
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support agent created an article,
Dispute resolution
When will I receive details of the outcome of my Complaint / Dispute? You will normally receive an email, letter or telephone contact providing the outcome of the IDR’s decision within twenty one (...
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Withdraw a complaint
HOW TO WITHDRAW A COMPLAINTWhat to expectYou will receive an online reference number to confirm the form has been submitted.Subject to operational requirements you will receive alink confirmation e...
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The Complaints Handling Process
Handling customer complaints At some stage your business is likely to receive a customer complaint. Dealing with it in a positive and constructive manner will help to keep your customers. In ge...
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How to register a complaint
We like to ensure that all our customers are fully satisfied with the products and service that we offer. However we recognise that there are those rare occasions where we have not been able to m...
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support agent created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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support agent created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...